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Returns

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DON'T LIKE IT? RETURN IT
We know shopping online can be tough, so we promise to refund any full-priced clothing item that you don't like or that doesn't fit.

You must return it to us in its original condition within 7 days of receipt. The buyer is responsible for the cost of return shipping, so please check the size chart on the product or ask us if you're unsure which size would suit.

Please note, items must be in original condition, unworn and with all tags attached. Garments that do not meet these requirements or are returned after 7 days will not be accepted.

Please include a note with your order number on it. You can find the order number in your order confirmation email.

Sale items and jewellery cannot be refunded, but they can be exchanged, however please note return shipping is at the customer's expense. This policy does not include faulty items, which of course can be refunded.

Please email us first on shop@jasonlingard.com or use the contact form on this page with the reason for your return – so that we can learn and improve from your experience. 

RETURN ADDRESS:
Jason Lingard Returns
Upstairs, 25 Majoribanks Street, 
Mt Victoria, Wellington 6011